Contact Us — HoneyHugs Canada
Contact HoneyHugs — We're Here to Help
Have questions about our products, your order, or our discreet shipping? The HoneyHugs support team is here for you. We're a Canadian-owned adult toy boutique committed to providing exceptional customer service.
💬 Live Chat
Available on our website during business hours
Monday–Friday: 9am–5pm EST
Before You Contact Us — Quick Answers:
- Shipping: Free discreet shipping on orders $89+ in Canada. See our Shipping page for full details.
- Discreet packaging: All orders ship in plain, unmarked boxes. No brand name or product description visible.
- Billing: Your bank statement will show a generic merchant name — not HoneyHugs.
- Returns: Unopened items may be returned within 30 days. See our Returns policy.
- Order status: Check your email for tracking information sent when your order ships.
Our Commitment to You
HoneyHugs is proudly Canadian-owned and operated. We believe everyone deserves access to high-quality, body-safe intimate products in a safe, judgment-free environment. Your privacy and satisfaction are our top priorities.